Zoho CRM
by Zoho Corporation
CRM Free trial For 1–250 Employees businesses
Ratings
4.2 / 5
BTV editorial rating
How we rate
Editorial rating based on public vendor documentation, published pricing, and aggregate user-review signals. Not sponsored; affiliate relationships disclosed where present.About Zoho CRM
<p>Zoho CRM offers one of the best price-to-feature ratios in small-business CRM, with automation, AI scoring, and customization at price points well below Salesforce and HubSpot's paid tiers.</p><p>It fits naturally inside the broader Zoho One suite (mail, books, desk, campaigns), which appeals to owners who want one vendor for the whole back office.</p><p>Details summarized from the vendor's official website (<a href="https://www.zoho.com/crm/" rel="noopener nofollow" target="_blank">source</a>). Pricing changes frequently — confirm current plans and terms on the vendor's pricing page before purchasing. BTV's editorial rating reflects independent research of public documentation and user reviews; some tool links on BTV may be affiliate links, disclosed where used.</p>
Pricing
Free up to 3 users; paid tiers per user/month
Free trial: Yes
Key features
- Sales pipeline management
- Workflow automation
- Zia AI assistant
- Omnichannel (email, phone, social)
- Deep Zoho suite integration
Integrations & platforms
Platforms
Web
iOS
Android
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